CartbeatOpen carts
Checkouts that stopped short
Abandoned checkouts still in Shopify with an email. Cartbeat picks them up and follows through.
Cartbeat helps Shopify stores close open checkouts and win back past shoppers. AI writes a short, clear note from the real cart and your shop context, not a newsletter blast. Each email shows the real cart, and one tap applies any code and restores the checkout.
~5 minute setup · no theme edits for recovery email · one-click unsubscribe · Shopify GDPR customer webhooks · billed through Shopify · cancel anytime
Recovery emails are commercial follow-ups: store address and one-click unsubscribe on every send. Add your real mailing address in Setup before live mail.
Theme pills show sample storefront palettes. Live emails pick up your Shopify theme colors when you connect.
Abandoned checkouts still in Shopify with an email. Cartbeat picks them up and follows through.
AI drafts from the real cart, short by default. No invented discounts or fake scarcity. Tune voice, tone, and length in Setup.
Same items, prices, and total in the email. Theme colors follow your store when connected.
Optional email or SMS for past customers who may have forgotten your store. Same offers, gifts, and free shipping. Email needs no extra setup; SMS uses your Twilio.
Someone starts checkout, then leaves. Cartbeat picks up that cart and runs a timed sequence you control: delays, offer (or none) per email, and a restore-checkout button. The sequence stops when they buy, resume the cart, or unsubscribe.
Voice and tone you choose (or add your own). Length from minimal to fuller. Copy is checked against the offers on that send.
A first note, a reminder, then a last call on delays you set (defaults about 1h, 24h, 72h after abandon). Quiet hours keep sends in shop daytime.
None (remind only), coupon, gift, or BOGO: real one-use Shopify codes where you enable them. Free shipping can ride along when you turn it on.
Opens, clicks, and recovered orders labeled direct-click or assisted in your dashboard · attribution reporting only, not a share of sales. Never counts a purchase that happened before we emailed.
How Cartbeat behaves after install: stop rules, who actually delivers mail and texts, and what (if anything) touches your theme.
If they buy, return to the cart, or unsubscribe, that recovery sequence stops. You can pause all sending, skip low-value carts, and limit mail to daytime hours in the shop’s timezone.
Cartbeat delivers open-cart recovery email on the app’s mail path (typically Resend). In Setup you set store name, from address, reply-to, and mailing address. Comeback email sends on that same mail path; comeback SMS uses your Twilio number (US: your A2P 10DLC).
Connect the app and recovery emails can run without redesigning the storefront. Only free-gift or BOGO comebacks may ask for one optional Cartbeat switch in Shopify theme settings. Email-only stores can ignore that.
Additional · +$5/mo · 7-day trial
See which offers your store actually wins with (coupon, gift, or BOGO) from real clicks and recoveries, by email 1, 2, and 3. Use that readout to set the packages you send. Smart package routing for open-cart email is still observation-only; Comebacks can use smarter routing when insights and data allow.
Included on $29 · beta
Separate from open-cart recovery. Reach past customers who haven’t ordered in a while, by email or SMS. Email works with no extra setup. SMS is opt-in only, STOP handled, on your Twilio.
7-day free trial through Shopify Billing. Connect, finish Setup, then send a test recovery email.
Simple monthly plans through Shopify Billing. Comeback email is included; comeback SMS usage is billed on your Twilio account.
7-day free trial · Shopify billing
7-day free trial when you first enable Insights
Comeback email is included. Comeback SMS usage is billed on your Twilio account. App subscription is through Shopify Billing.